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Refund Policy

Last updated: 3/25/2026

1. Digital Download Integrity

JSON Con is a fully functional, offline desktop application delivered as an immediate digital download. Because there is no mechanical way to "return" the digital license key and ensure the software is permanently erased from your devices, all sales are considered final.

2. No Refunds

We do not offer refunds, returns, or exchanges for JSON Con lifetime licenses under any circumstances once the digital license key has been securely dispatched to your email immediately upon purchasing.

3. Pre-Purchase Evaluation

We highly encourage all prospective users to carefully review the features, screenshots, formats supported, and specifications provided on our website to ensure the software meets your exact needs prior to making a purchase.

4. Customer Support Commitment

While we do not offer refunds, we stand strongly by the quality of our product. If you encounter bugs, technical issues, or have difficulty operating the software, we are fully committed to assisting you. Our development team continuously rolls out patches and updates to ensure peak performance.

5. Payment Disputes

Fraudulent chargebacks or disputes filed with our payment processor (Paddle) directly undermine our licensing ecosystem. Any license associated with an unjustified chargeback will be immediately revoked from the activation server.